Privacy policy.

Wilde Kind, LLC
Lodging, Camping, Venue Rental & Pet Services

Effective Date: March 2025
Last Updated: September 2025

1. Introduction

This Privacy Policy describes how Wilde Kind, LLC ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website, use our services, or interact with our business. We are committed to protecting your privacy and handling your personal information responsibly.

2. Information We Collect

Personal Information You Provide

We collect information you voluntarily provide to us, including:

  • Name, email address, phone number, and mailing address

  • Payment information (processed securely through third-party payment processors)

  • Booking and reservation details

  • Pet information (for pet services): breed, age, medical conditions, vaccination records, behavioral notes

  • Event details and guest information (for venue rentals)

  • Photos and reviews you submit

  • Communication preferences and special requests

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address and location data

  • Browser type and version

  • Device information and operating system

  • Pages visited and time spent on our website

  • Referring website information

  • Cookies and similar tracking technologies

Third-Party Platform Information

When you book through platforms like Airbnb, Sniffspot or Hipcamp:

  • Information shared by the platform according to their privacy policies

  • Booking details and communication through platform messaging systems

  • Reviews and ratings you provide on those platforms

Security Camera Information

We may operate outdoor or indoor common area security cameras on our property for safety and security purposes. These cameras may record your image and activities in outdoor common areas during your visit.

3. How We Use Your Information

We use your personal information for the following purposes:

Service Delivery

  • Processing bookings and reservations

  • Providing venue rental, accommodation, and pet services

  • Communicating about your bookings and services

  • Managing payments and billing

Business Operations

  • Maintaining customer records and service history

  • Improving our services and customer experience

  • Responding to inquiries and customer support requests

  • Managing our website and online booking systems

Marketing and Communication

  • Sending promotional emails and newsletters (with your consent)

  • Sharing updates about our services and special offers

  • Following up on your experience with us

Legal and Safety

  • Complying with legal obligations and regulations

  • Protecting our property and ensuring guest safety

  • Preventing fraud and unauthorized access

  • Resolving disputes and enforcing our terms of service

4. How We Share Your Information

We may share your personal information in the following circumstances:

Service Providers

We work with trusted third-party service providers who help us operate our business:

  • Payment processors for secure transaction processing

  • Booking platforms (Airbnb, Hipcamp, SniffSpot, or other tools) for reservation management

  • Email marketing services for communications

  • Website hosting and maintenance providers

  • Professional services (legal, accounting, insurance)

Legal Requirements

We may disclose your information when required by law or to:

  • Comply with legal processes, court orders, or government requests